Frequently asked questions
How do I clean my heat plate?
The heat plate has a hard coat anodized non-stick baking surface. This means that cleaning can be done with detergent and water. DO NOT use an abrasive; this will compromise the durability of the coating.
How do I purchase products?
Convection oven recipe conversion guidelines
quantity of food, temperature of food when first put in the oven, etc.
Convection cooking takes place due to the forced flow of hot air, thus saving energy by cooking approximately 25-30% more quickly than conventional ovens.
Foods lose less moisture and retain nutrients.
The internal temperature in the convection oven is easily regulated since the
fan keeps the hot air constantly circulating so the food cooks uniformly.
for use in a convection oven.*
conventional recipe recommends, but for less time.
Option two: Bake for the amount of time that the conventional recipe calls for,
but reduce the temperature of the oven by about 25 degrees F.
Option three: (Best) Bake for a little less time than the conventional recipe
calls for, and also reduce the temperature of the oven.
Are electric ovens better than gas?
Keeps very reliable temperature
Very good at broiling
Easier to clean
Heats more evenly and produce less moisture- This is very important in baking
Better at browning because it does not introduce vapor as a byproduct of combustion
Convection cooking is really the best option for a majority of baking needs
More inexpensive on both the unit cost and installation (as cost can rise with gas ovens due to installing of gas piping, etc.)
Why don't my rolltop lids fit/close properly?
Being interchangeable means that the pans need to be fitted properly for the rolltop lids to close. Please watch the following short video showing how to space the pans so the rolltop lid closes properly.
What is the maximum weight and pan size for use with Broilking Pro Hot Plates?
Can you use a pressure cooker with Broilking Pro hot plates?
How do you clean your griddle?
Before initial use and after each subsequent use, disassemble and wash griddle in dishwasher or in warm sudsy water, rinse and dry. DO NOT IMMERSE HEAT CONTROL INWATER OR LET IT COME IN CONTACT WIH ANY LIQUID. Periiodically, "season" the cooking surface by rubbing with cooking oil to maintain the nonstick properties.
Where can I find recipe ideas?
Broilking Professional takes people on a culinary exploration through extraordinary cuisine. With a passion for food, Chef Chris has a flair for igniting the senses using simple, fresh ingredients with a twist. You can find all of our recipes here
What are the temperature/approximate cooking times for my griddle?
How can I become an authorized retailer?
Visit our contact page and fill out our form.